Netflix app not loading o. Sky Q

[Dean200764]

The Netflix app can be seen on the app listings in Sky Q but when clicked on nothing happens. It was a free subscription with Sky so was wondering if its now been stopped? The Netflix app works through Xbox platform and on an iPad? I was told to refresh the app listings but not sure how to do that ? Any help would be gratefully received. 

[Addie15]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147