This discussion topic has been answered Discussion topic: Netflix and Sky
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Message posted on 26 Mar 2023 01:36 PM
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I have signed into the sky Netflix app with my Netflix id and it's working. How do I know if it is now linked to my sky subscription and I won't be paying Netflix direct anymore? Do I just have to wait until my next Netflix bill is normally due?
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Message posted on 26 Mar 2023 01:57 PM - last edited: 26 Mar 2023 02:06 PM
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https://www.netflix.com/YourAccount
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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Message posted on 26 Mar 2023 01:46 PM - last edited: 26 Mar 2023 01:46 PM
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Re: Netflix and Sky
@Frazzle99 wrote:
I have signed into the sky Netflix app with my Netflix id and it's working. How do I know if it is now linked to my sky subscription and I won't be paying Netflix direct anymore? Do I just have to wait until my next Netflix bill is normally due?
I couldn't spot a location in the SKY Q app to tell you
If you can login on a browser & go to account (from the drop down top right) I see an entry
"Included in your Sky package"
I have to advise, however, I have only ever been through SKY so not sure how long that might take to show if you transferred from paying direct
Message posted on 26 Mar 2023 01:46 PM
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Re: Netflix and Sky
If you sign into the netflix.com website on a PC/phone/tablet, go to your account settings and it should read 'Included in your Sky package', Also, click on billing details there and it will show your contact is Sky for billing..
Sky Stream with two pucks (Former Sky Q and Sky+ customer), Sky Ultrafast + using Sky SR203 hub. Sky Protect kit tester.
My good journey to Sky Stream from Sky Q. Click here to read
Message posted on 26 Mar 2023 01:57 PM - last edited: 26 Mar 2023 02:06 PM
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https://www.netflix.com/YourAccount
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Message posted on 26 Mar 2023 02:03 PM
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Re: Netflix and Sky
https://www.netflix.com/BillingActivity
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Message posted on 27 Mar 2023 05:41 PM
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Re: Netflix and Sky
I looked at the billing but it says I'm on monthly billing nothing about sky. Does it take a few days or should I be contacting sky?
Message posted on 27 Mar 2023 06:26 PM
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Re: Netflix and Sky
@Frazzle99 wrote:
I looked at the billing but it says I'm on monthly billing nothing about sky. Does it take a few days or should I be contacting sky?
Although I don't know, I would expect this to show within <24 hours
Unfortunately I suspect you may need to contact SKY - who may then advise to contact Netflix depending on what they can see
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