Netflix account hacked with locked profile

[chelle232]

Mine was the same I done the up down thing but went on live chat with Netflix and they was amazing got my account back and talked me all they thought it and what I needed to do

[Indi1]

I have been hacked with locked  Netflix account I ve got the email and service code of the hacker . Been back and forth all night between Netflix and sky - Netflix saying they can t help as sky need to reset password - sky just saying change Netflix password .

any ideas anyone 

[Chodley]

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@Indi1 wrote:

I have been hacked with locked  Netflix account I ve got the email and service code of the hacker . Been back and forth all night between Netflix and sky - Netflix saying they can t help as sky need to reset password - sky just saying change Netflix password .

any ideas anyone 

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Netflix support are usually very good but I think they've got that wrong.

[Lynda3]

Hi My Netflix account has changed to a spanish family and locked, it appears to have been hacked?

[Invisiblename]

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@Lynda3 wrote:

Hi My Netflix account has changed to a spanish family and locked, it appears to have been hacked?

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Read this thread from the start and you will find the answer

[Daniel-F]

Hi all,

I am locking this thread down as the original poster has their answer that they are happy with. If you are experiencing similar problems and need further help with this, please contact Netflix directly for more support as per the advice of our Super Users in this thread.

Thanks,