Discussion topic: Need to return mini box
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Message posted on 10 Jul 2023 08:05 AM
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Need to return mini box
Cancelled multi room so need to return box
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Message posted on 10 Jul 2023 08:08 AM
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Re: Need to return mini box
@Weoley
So long as you’ve cancelled successfully Sky usually send out the returns packaging near the end of the cancellation period, [31 days for Sky Q], to the address that the subscription was registered at.
You can use any packaging as long as it’s secure and you may want to put a note inside with your account number and a list of equipment that is included. This link explains about how to receive an email with your return labels through Royal Mail.
https://www.sky.com/help/articles/return-tv-broadband
If you haven’t anything suitable contact Sky again and see if they’ll re-send. Keep your proof of posting very safe and indefinitely and if you use Royal Mail’s collect from home service, keep a record of the tracking number.
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
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