Discovery plus

[Cescaf]

My apps on my sky say I'm already subscribed to discovery plus free of charge. I've paired etc using the code I get into discovery plus which says I have an account but no subscription so I can't watch anything. Been in the phone to discovery plus they can't help take it up with sky. After an hour on the phone to sky trying everything all she could say was delete it off my package on account & try again after another 20mins telling her there's nowhere for me to delete I gave up banging my head against a brick wall. Anyone have any suggestions?

[Mr+Flibbles+86]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147