Discussion topic: Need technical assistance

This message was authored by: I+need+technical · ‎24 Jul 2023

I need technical assistance

This message was authored by: Daniel0210 · ‎24 Jul 2023

@I+need+technical
This is mainly a customer helps customer forum so you’re not talking to Sky Customer Services. Perhaps if you explain the issue you have we can maybe point you in the right direction.

▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

This message was authored by: Waynekerr · ‎28 Aug 2023

I cannot access tv programmes I have recorded or tv apps

this happened not long ago

technical support resent a signal to my Q box and that fixed it last time

This message was authored by: Daniel0210 · ‎29 Aug 2023

@Waynekerr

First thing to try is rebooting your Sky Q box. Let us know if you don't know how to do this.

▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

Discussion topic: Need technical assistance

Need technical assistance

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