0

Discussion topic: Need technical assistance

Reply
This message was authored by: I+need+technical

Need technical assistance

I need technical assistance 

Reply

All Replies

This message was authored by: Daniel0210

Re: Need technical assistance

Posted by a Superuser, not a Sky employee. Find out more

@I+need+technical 
This is mainly a customer helps customer forum so you’re not talking to Sky Customer Services. Perhaps if you explain the issue you have we can maybe point you in the right direction. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging

▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
This message was authored by: Waynekerr

Re: Need technical assistance

I cannot access tv programmes I have recorded or tv apps 

this happened not long ago 

technical support resent a signal to my Q box and that fixed it last time 

This message was authored by: Daniel0210

Re: Need technical assistance

Posted by a Superuser, not a Sky employee. Find out more

@Waynekerr 

First thing to try is rebooting your Sky Q box. Let us know if you don't know how to do this. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging

▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
Reply