Need sky Q controller

[Manktelow1]

My sky controller is not working I have replaced the battery but it is very hit and miss if it works. 
how can I purchase a new controller? 

[Daniel0210 · Accepted solution]

@Manktelow1 
After checking the basics, ie; fresh batteries, re-pairing etc if your Sky Q remote is definitely broken/faulty, if you follow this link it should allow you to do some more troubleshooting and then it’ll send you to a form to request a replacement (apparently this is not available to customers in the ROI).
https://www.sky.com/help/articles/lost-stolen-damaged-sky-q-equipment#get-in-touch

It may be quicker to purchase a new remote from a retailer or larger supermarket. If you do that as well as the above you’ll have a spare.

[Manktelow1]

Thank you, I have ordered a new remote control 😊