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Discussion topic: Sky Q mini freezes

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JaneyB1
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Sky Q mini freezes

‎12 May 2024 11:12 PM

One of the sky Q mini boxes freezes when trying to watch t v 

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JaneyB1
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Book an engineer online?

‎12 May 2024 11:21 PM

can I book an engineer online? 

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Quoman7
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Re: Sky Q mini freezes

‎13 May 2024 07:46 AM

Posted by a Superuser, not a Sky employee. Find out more
@JaneyB1 wrote:

One of the sky Q mini boxes freezes when trying to watch t v 

Hi @JaneyB1 Try rebooting your router by removing the power cable for 30 sec then reconnect to reboot, then reboot your main SKYQ box by turning the power off at the socket for 30 sec then turn back on, then do the same with any Mini boxes.

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