Need new mini-box

[Marshall52]

I'm really frustrated tried to log into sky wasted time. 
mini box stopped working tried all avenues checks

dead box need new mini box unable to get new box absolutely ridiculous no assistance from chat box 

[MightyQuinn]

Hi @Marshall52   If you follow these diagnostics it should lead you to ordering a box swap. https://www.sky.com/help/articles/sky-q-wont-turn-on