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Discussion topic: Need my dish moving as a tree has grown behind our house - how can I book an engineer?

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This message was authored by: Sarah1988

Need my dish moving as a tree has grown behind our house - how can I book an engineer?

I have been without satellite signal for a few months now as a tree/bush has grown out the back and is blocking the signal. Cannot find anywhere who I need to call to get the dish placed higher as the tree is not on our land. Can anyone help?

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This message was authored by: Daniel0210

Re: Need my dish moving as a tree has grown behind our house - how can I book an engineer?

Posted by a Superuser, not a Sky employee. Find out more

@Sarah1988 
If you need to call Sky then if you already have a Sky Mobile or a Sky Talk landline call free by dialling 150, otherwise you can use:
https://www.sky.com/help/home
UK: Scroll down and click on ‘Need more help’ and it provides a 0333 number.
ROI: change the flag in the bottom right corner of the link to the ROI flag then scroll down and click on ‘Need more help’ and it provides a 0818 number.
(The forum doesn’t allow us to type the numbers in full).

Similar to calling a lot of large companies the start will be an automated response which may try to send you back to the forum.

 

Providing there is a spot to move it to they charge about £65. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off

▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile

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MERRY CHRISTMAS and a HAPPY NEW YEAR
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This message was authored by: Sarah1988

Re: Need my dish moving as a tree has grown behind our house - how can I book an engineer?

Thank you so much! I'll give them a call

This message was authored by: Daniel0210

Re: Need my dish moving as a tree has grown behind our house - how can I book an engineer?

Posted by a Superuser, not a Sky employee. Find out more

@Sarah1988 

By all means contact an independent local satellite company but get a quote first. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off

▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile

▪️▪️▪️▪️▪️
MERRY CHRISTMAS and a HAPPY NEW YEAR
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