26 Jun 2023 04:17 PM
Need a QR code to send back device from post office
26 Jun 2023 04:20 PM
Posted by a Superuser, not a Sky employee. Find out more@Paulatxxx
So long as you’ve cancelled successfully Sky usually send out the returns packaging near the end of the cancellation period, [31 days for Sky Q and 14 days for broadband], to the address that the subscription was registered at.
You can use any packaging as long as it’s secure and you may want to put a note inside with your account number and a list of equipment that is included. This link explains about how to receive an email with your return labels through Royal Mail.
https://www.sky.com/help/articles/return-tv-broadband
If you haven’t anything suitable contact Sky again and see if they’ll re-send. Keep your proof of posting very safe and indefinitely as Unipart, who handle the UK returns, don’t appear to be that well organised. Also, if you use Royal Mail’s collect from home service, keep a record of the tracking number.
26 Jun 2023 04:20 PM
Posted by a Superuser, not a Sky employee. Find out more@Paulatxxx
So long as you’ve cancelled successfully Sky usually send out the returns packaging near the end of the cancellation period, [31 days for Sky Q and 14 days for broadband], to the address that the subscription was registered at.
You can use any packaging as long as it’s secure and you may want to put a note inside with your account number and a list of equipment that is included. This link explains about how to receive an email with your return labels through Royal Mail.
https://www.sky.com/help/articles/return-tv-broadband
If you haven’t anything suitable contact Sky again and see if they’ll re-send. Keep your proof of posting very safe and indefinitely as Unipart, who handle the UK returns, don’t appear to be that well organised. Also, if you use Royal Mail’s collect from home service, keep a record of the tracking number.
26 Jun 2023 04:23 PM
Sky said they sent packaging didn't so I bought a box from post office but they won't return it without QR code how do I get a code
26 Jun 2023 04:25 PM
Posted by a Superuser, not a Sky employee. Find out moreYou can print your own return label via this link:
https://www.sky.com/help/articles/return-tv-broadband
26 Jun 2023 04:26 PM
Posted by a Superuser, not a Sky employee. Find out moreAs per last post:
This link explains about how to receive an email with your return labels through Royal Mail.
https://www.sky.com/help/articles/return-tv-broadband
26 Jun 2023 04:33 PM
Haven't got a printer why can't sky just send me a QR code
26 Jun 2023 04:39 PM
Posted by a Superuser, not a Sky employee. Find out more
@Paulatxxx wrote:
Haven't got a printer why can't sky just send me a QR code
If you read step 2 it includes:
No printer? No problem. You can choose to print the returns label at your local Post Office when creating your label.
26 Jun 2023 04:41 PM
Post office want a QR code not a label again how do you get a code
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