NETFLIX

[niknok47]

I have just upgraded to Sky Q.  I dont have a netflix account but when I access the netflix app on sky q there is already a user on there and I can access netflix, is this just a temporary account or is this permanent.

I cant seem to get an answer if Netflix is free all the time or just for a few months.  Can someone help me

Thanks

[oldfella]

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@niknok47 wrote:

I have just upgraded to Sky Q.  I dont have a netflix account but when I access the netflix app on sky q there is already a user on there and I can access netflix, is this just a temporary account or is this permanent.

I cant seem to get an answer if Netflix is free all the time or just for a few months.  Can someone help me

Thanks

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Hi @niknok47 

Netflix is sometimes bundled with Sky Signature.

Check in your My Sky (Home menu - Scroll to bottom) in your Q box.

See if Ultimate TV appears in your Account.  If it does you have Netflix.

[Dazzasky]

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@niknok47 wrote:

I have just upgraded to Sky Q.  I dont have a netflix account but when I access the netflix app on sky q there is already a user on there and I can access netflix, is this just a temporary account or is this permanent.

I cant seem to get an answer if Netflix is free all the time or just for a few months.  Can someone help me

Thanks

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There shouldn't be any user signed into the Netflix account even if you have it as part of your package unless it is your Sky sign in details @niknok47 

[Laing1]

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@Dazzasky wrote:

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@niknok47 wrote:

I have just upgraded to Sky Q.  I dont have a netflix account but when I access the netflix app on sky q there is already a user on there and I can access netflix, is this just a temporary account or is this permanent.

I cant seem to get an answer if Netflix is free all the time or just for a few months.  Can someone help me

Thanks

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There shouldn't be any user signed into the Netflix account even if you have it as part of your package unless it is your Sky sign in details @niknok47 

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@Dazzasky @niknok47 I wonder/think that  if the box has been reconditioned but hasn't had a full reset done leaving the previous users netflix account on the box ? 

[Dazzasky · Accepted solution]

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@Laing1 wrote:

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@Dazzasky wrote:

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@niknok47 wrote:

I have just upgraded to Sky Q.  I dont have a netflix account but when I access the netflix app on sky q there is already a user on there and I can access netflix, is this just a temporary account or is this permanent.

I cant seem to get an answer if Netflix is free all the time or just for a few months.  Can someone help me

Thanks

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There shouldn't be any user signed into the Netflix account even if you have it as part of your package unless it is your Sky sign in details @niknok47 

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@Dazzasky @niknok47 I wonder/think that  if the box has been reconditioned but hasn't had a full reset done leaving the previous users netflix account on the box ? 

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@Laing1 It's very possible. 

[niknok47]

Thankyou for that i will have a look.