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Discussion topic: NETFLIX speed check 30mbs

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This message was authored by: JONNY2015

NETFLIX speed check 30mbs

I've been getting a bit of buffering when I watch a 4k film. My TV netflix app says it receives 141mbps (home broadband is 150mbps)

Yet my sky Q box, which is brand new today as a replacement says 30mbps.

Any ideas. Are the boxes limited? I don't have any cables to try hard working it in.

Thanks

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This message was authored by: Angel_Aka

Re: NETFLIX speed check 30mbs

@JONNY2015 

You're much better off using your TV's Netflix app as it will be optimised to give you the best experience on your TV. 

Sky Q is decade-old technology and the apps are limited in the formats that can be output. Your TV may have Dolby Vision or HDR10+, neither of which Sky Q can output. 

This message was authored by: Me134

Re: NETFLIX speed check 30mbs


@JONNY2015 wrote:

I've been getting a bit of buffering when I watch a 4k film. My TV netflix app says it receives 141mbps (home broadband is 150mbps)

Yet my sky Q box, which is brand new today as a replacement says 30mbps.

Any ideas. Are the boxes limited? I don't have any cables to try hard working it in.

Thanks


As above, use the TV's built in Apps where possible as the picture and audio are better in a modern TV. For reference my Q box gets around 50Mbps+ which sits below the TV which gets 240Mbps (both via WiFi)

 

If not possible then try repositioning the Sky router or Q box to give it line of sight.

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Not a Sky employee
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Sky Q with 2GB UHD box wired to the Sky Max router
Samsung S95C TV, HDMI to Sonos Beam Gen 2
Sky FTTP 500Mb to Max Hub (WiFi disabled)
Pair of TP-Link Deco BE65's in AP mode used for WiFi access, main Deco hardwired to Max hub
2 Windows desktop PC's hardwired to each Deco, everything else using the Deco WiFi
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