My tv wasn’t set up since I changed address. That was August last year and I’m paying for it

[Gorovei]

I'm paying for TV services, and since I moved to the new address, nobody has come to set up everything. I moved last year in August, and since then, I've been paying for something I don't use. 

[Daniel0210]

@Gorovei 

Did you not arrange a Sky HomeMove? Why have you left it 15 months? 

[GD1]

@Gorovei  Did you book a home move?   Did you call Sky ay all in the last 15 months?

[Gorovei]

Yes I did book a home move and an engineer came and he couldn't sort it out to se up the tv. The reason why I left it for so long was because I couldn't bother as is so hard to get in touch with someone from sky. I want to end the contract.

[Doc5907]

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@Gorovei wrote:

Yes I did book a home move and an engineer came and he couldn't sort it out to se up the tv. The reason why I left it for so long was because I couldn't bother as is so hard to get in touch with someone from sky. I want to end the contract.

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@Gorovei  If you can't be bothered to persevere in trying to contact Sky, then you only have yourself to blame for having no service. In order to end your Sky contract you need to call Sky assuming you are outside of your 18 month term.

Btw, whenever I need to call Sky I never have an issue getting through so its not that hard to get in touch.

[Daniel0210]

@Gorovei 
To cancel all of your TV subscription, if you’re out of contract you’ll need to give Sky the required 31 days notice. The latest T’s and C’s explicitly state you can’t cancel when still in a minimum term deal unless Sky agree. If they agree you’ll have to pay the remainder of your discounted term.

Select ‘Need more help’ at the bottom of the following link which will lead to contact details.
https://www.sky.com/help/articles/cancel-sky-tv#contact-leave
(Make sure the flag in the bottom right corner is the correct one ie; UK or ROI).
UK customer ~ The link may include an email link and also a Message Us option (which is normally available between 9am and 7.30pm).
ROI customer ~ it’s only by calling Sky Ireland or writing in.

If you are cancelling Sky Q totally the return packaging will be sent out towards the end of your notice period. Don’t forget to keep your proof of posting indefinitely.

[Chodley]

Since it took you almost 2 months to reply to your own thread, I'm beginning to see how you've wasted so much money. 😉

Why couldn't the first engineer (the "no one" who has come to set things up in your first post, I assume?) get it working because until you know that, it's possible another visit may make no difference. Calling and cancelling, as above, may even be your only option. Or you could just keep paying for nothing.