Discussion topic: My tv hasn’t been working for a few weeks now- it says no satellite signal. Tried resetting the box

This message was authored by: Bethan28 · ‎14 Sep 2023

My tv hasn't worked for quite a few weeks now. Since the middle of august it's been saying no satellite signal. I have tried resetting my sky q box but it doesn't work. I have also obviously tried turning on and off & checking the sky box was connected to my internet which it seems to be?

This message was authored by: GD1 · ‎14 Sep 2023

@Bethan28 What did Sky say when you called them when the issue started?

Try these step, there will be an option to book an engin eer. https://www.sky.com/help/home/sky-tv/sky-tv-q/fixing-sky-q/fixing-live-tv/no-satellite-signal/articl...

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, VM 1 Gig Broadband, Sony 7.1 AV Receiver, Technisat MultiSat receiver.

Discussion topic: My tv hasn’t been working for a few weeks now- it says no satellite signal. Tried resetting the box

My tv hasn’t been working for a few weeks now- it says no satellite signal. Tried resetting the box

All Replies

Re: My tv hasn’t been working for a few weeks now- it says no satellite signal. Tried resetting the

Was this discussion not helpful?

Search Sky Community

Start a new discussion