My skybox won't connect to the Internet so I cant warch my mini q box

[Ben451]

My skybox can't connect to the WiFi and I can't use my mini box because it can't connect to the skybox. The WiFi signal is fine 

[Mr+Flibbles+86]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[GAPSTER]

I am having exactly the same issue. This has only just started happening.  Nothing has changed.. But I can't connect to the wifi. Pushing wps on router to connect the box does nothing and i cant use my mini q because it can't connect.. Please can anyone help?

I have a sky router, main q box and mini q

[Jaxs+d]

Exactly the same problem here too, WiFi is fine but keeps dropping out on mobiles and laptop and won't connect to the sky box 

[idol+the+bear]

If you have a Sky router do a reset by pressing the small button on the back of the router and then search for the network on your main Sky Q box. This normally works and is not the same as powering off the router and switching back on.

[Tom-W19]

Hi @Ben451 

An invite was sent but there was no response within 48 hours so it has automatically closed.

If you still need help with this please let us know by posting on the forum again and we will get it escalated through to us.