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Discussion topic: My sky remote has broke and I need a new one

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Frek124765
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This message was authored by Frek124765 This message was authored by: Frek124765

My sky remote has broke and I need a new one

‎10 Jan 2024 07:41 PM

Sky remote has broke and I need a new one 

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Daniel0210
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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: My sky remote has broke and I need a new one

‎10 Jan 2024 07:44 PM

Posted by a Superuser, not a Sky employee. Find out more

@Frek124765 
After checking the basics, ie; fresh batteries, re-pairing etc if your Sky Q remote is definitely broken/faulty, if you follow this link it should allow you to do some more troubleshooting and then it’ll send you to a form to request a replacement (apparently this is not available to customers in the ROI).
https://www.sky.com/help/articles/lost-stolen-damaged-sky-q-equipment#get-in-touch

It may be quicker to purchase a new remote from a retailer or larger supermarket. If you do that as well you’ll have a spare.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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Fothergill1
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Re: My sky remote has broke and I need a new one

‎11 Jan 2024 09:12 AM

Posted by a Superuser, not a Sky employee. Find out more

@Frek124765 You can request a replacement remote using the online form at the following link:

https://www.sky.com/help/forms/replaceremote 

 

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Fozia2
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Re: My sky remote has broke and I need a new one

‎12 Feb 2025 08:46 PM

My sky remote has broken need a new one 

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PandJ2020
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Re: My sky remote has broke and I need a new one

‎12 Feb 2025 08:49 PM

Posted by a Superuser, not a Sky employee. Find out more
@Fozia2 wrote:

My sky remote has broken need a new one 

If only someone had posted the link for a new one on this very thread...

I am just another Sky customer and my views are my own even if you don't like the answers
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