My sky q mini box comes on then goes off and then keeps flashing orange but I've got no connection h

[Abi10]

My sky q mini box comes on says hello then it says it's going to turn the screen off and then it doesn't come back on it just keeps flashing orange and then it say no connection and just keeps flashing orange we're blank screen

[Addie15]

Hi there, @Abi10. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147 

[Mr+Flibbles+86]

We are still looking to help you @Abi10. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks