0

Discussion topic: My sky dish

Reply
Avatar for Edel39
Level 0 icon
What's this?
This message was authored by: Edel39

Message posted on ‎01 Oct 2025 11:37 AM

My sky dish

An engineer put up my sky dish 3 weeks ago. It is too near my neighbours wall. The have external insulation and if storm moves ghe dish their insulation will be damaged. 

Report post
Post 1 of 5
169 Views
0 Likes
Reply
Reply

All Replies

Avatar for PandJ2020
Level 16 icon
What's this?
Superuser
This message was authored by: PandJ2020

Message posted on ‎01 Oct 2025 11:42 AM - last edited: ‎01 Oct 2025 11:43 AM

Re: My sky dish

Posted by a Superuser, not a Sky employee. Find out more
@Edel39 wrote:

An engineer put up my sky dish 3 weeks ago. It is too near my neighbours wall. The have external insulation and if storm moves ghe dish their insulation will be damaged. 

You'll need to contact Sky directly about this...  (This is a customer-led help forum)

I am just another Sky customer and my views are my own even if you don't like the answers
Report post
Post 2 of 5
163 Views
0 Likes
Reply
Confetti Ring
Avatar for Daniel0210
Level 16 icon
What's this?
Superuser
This message was authored by: Daniel0210

Message posted on ‎01 Oct 2025 11:43 AM

Re: My sky dish

Posted by a Superuser, not a Sky employee. Find out more

@Edel39 

I've moved your post from the Talk board as that's for issues with a landline phone.

 

Did you, or the responsible adult at the address at the time, discuss the positioning of the dish prior to it going up? 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
Report post
Post 3 of 5
161 Views
0 Likes
Reply
Confetti Ring
Avatar for TimmyBGood
Level 16 icon
What's this?
Superuser
This message was authored by: TimmyBGood

Message posted on ‎01 Oct 2025 11:46 AM - last edited: ‎01 Oct 2025 11:47 AM

Re: My sky dish

Posted by a Superuser, not a Sky employee. Find out more
@Edel39 wrote:

if storm moves ghe dish their insulation will be damaged. 

If wind deflects a dish that much it's been installed incorrectly....

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Report post
Post 4 of 5
155 Views
Reply
Avatar for Chodley
Level 13 icon
What's this?
Superuser
This message was authored by: Chodley

Message posted on ‎01 Oct 2025 12:44 PM

Re: My sky dish

Posted by a Superuser, not a Sky employee. Find out more

The reason the dishes are perforated (and bolted into the wall) is so that they do not move in strong winds.

Report post
Post 5 of 5
119 Views
0 Likes
Reply
Reply