@Neatcreation wrote:
I've recently been unwell in august 2023 and my sky Q mini box isn't working, tried to turn off then on, when I looked on main tv and sky Q box it's stated
" you don't have the required subscription to use a sky Q mini "
im bill has not changed and have only now been well enough to contact you,
kind regards
@Neatcreation the first thing to try is rebooting your main Q box ie
putting your box into Standby then switching it off at the wall for 30 seconds
switch it back on then follow the on screen instructions
I may be a Sky Superuser but I am still just a Sky customer
Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
