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Discussion topic: My sky Q box

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This message was authored by debra+noble This message was authored by: debra+noble

My sky Q box

My sky Q box is very hot to touch on top. Not just warm. Surely this isn't normal. It makes our room so warm too. 

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: My sky Q box

Posted by a Superuser, not a Sky employee. Find out more

@debra+noble 

Your box is designed to be warm but you should always be able to rest your hand on the top. If you can't, and the box is in a well ventilated position I would suggest disconnecting it straight away and calling Sky. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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