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Discussion topic: Disney + never saves status

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This message was authored by mattysmith This message was authored by: mattysmith

Disney + never saves status

Anyone else have an issue with the Disney plus app on sky, where it doesn't save where you go to in a show... it never seems to save the point for me for some reason... using other devices like a fire stick or chrome cast all works fine

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This message was authored by Mr+Flibbles+86 This message was authored by: Mr+Flibbles+86

Re: Disney + never saves status

Posted by a Sky employee

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

This message was authored by Tom-W19 This message was authored by: Tom-W19

Re: Disney + never saves status

Posted by a Sky employee

Hi @mattysmith 

 

A private chat was started but there was no response within 48 hours so it has automatically closed.

If you still need help with this please let us know by posting on the forum again and we will get it escalated through to us.

Thanks
Tom
mattysmith
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This message was authored by mattysmith This message was authored by: mattysmith

Re: Disney + never saves status

Refreshing the apps seems to have fixed this... thank you

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