My screen tells me ' This programme cannot be recorded'

[Sherburn]

My screen tells me 'This programme cannot be recorded ' if I press the record button on my Sky Q remote. The programmes I've tried are all in my package, there is enough space and my wifi is connected...good satellite signal? Any ideas out there

?

[Laing1]

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@Sherburn wrote:

My screen tells me 'This programme cannot be recorded ' if I press the record button on my Sky Q remote. The programmes I've tried are all in my package, there is enough space and my wifi is connected...good satellite signal? Any ideas out there

?

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@Sherburn Have you tried rebooting your main Q box ie
putting your box into Standby then switching it off at the wall for 30 seconds
switch it back on then follow the on screen instructions

[qwert0]

Not sure if this helps, but I had a similar situation when I tried to record an episode from a more recent series that I was following. It was simply showing as "available" to download/watch. 

It turned out that the episode was only available in UHD, but I only had a subscription for HD. So was unable to record it. Hence a similar notification.