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Discussion topic: My picture is pixilated

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This message was authored by SkyPenguin2020 This message was authored by: SkyPenguin2020

My picture is pixilated

All pictures and menus are pixilated.  Have reset box number of times, checked all the leads, even used different hdmi slot on tv but non working ( hdmi slots working fine with other devices when I checked)

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This message was authored by Laing1 This message was authored by: Laing1

Re: My picture is pixilated

Posted by a Superuser, not a Sky employee. Find out more

@SkyPenguin2020 wrote:

All pictures and menus are pixilated.  Have reset box number of times, checked all the leads, even used different hdmi slot on tv but non working ( hdmi slots working fine with other devices when I checked)


@SkyPenguin2020 it maybe that your dish has moved and is misaligned you would need to contact Sky to get an engineer to check the dish

 

You can contact Sky by phone by dialling 150 if Sky is your phone provider or by following the link below
https://www.sky.com/help/home
scroll down to need more help click on this and you will find a phone number. If you are in ROI please change the flag at the bottom right to the ROI flag


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
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