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Discussion topic: My main box is not working
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This message was authored by: Heather17
Message posted on 04 Nov 2023 02:42 PM
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My main box is not working
Stuck on stanby, can you help
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This message was authored by: oldfella
Posted by a Superuser, not a Sky employee.
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Message posted on 04 Nov 2023 03:37 PM
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Re: My main box is not working
@Heather17 wrote:
Stuck on stanby, can you help
Hi @Heather17
Have you tried pressing the Standby button (Amber led) on the front of the Q box.
If this turns the Q box on
Try completly resetting your Bluetooth remote.
Press and hold 7 & 9 together on the remote until it’s led flashes four times.
Then make sure that you are pointing your remote at the Q box and press 1 & 3 together until the led flashes and follow onscreen instructions to re- pair.
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