My main box is not working

[Heather17]

Stuck on stanby, can you help

[oldfella]

---

@Heather17 wrote:

Stuck on stanby, can you help

---

Hi @Heather17 

Have you tried pressing the Standby button (Amber led) on the front of the Q box.
If this turns the Q box on
Try completly resetting your Bluetooth remote.
Press and hold 7 & 9 together on the remote until it’s led flashes four times.
Then make sure that you are pointing your remote at the Q box and press 1 & 3 together until the led flashes and follow onscreen instructions to re- pair.