Discussion topic: My extra Sky Q mini box won't work
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Message posted on 20 Jun 2024 07:59 PM
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My extra Sky Q mini box won't work
My extra mini box won't. It says i have too many on....I have 3 in all
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Message posted on 20 Jun 2024 08:03 PM
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Re: My extra Sky Q mini box won't work
@PeteB89
You can have a maximum of 4 mini boxes loaned to you by Sky. You can watch Sky content on two minis and the main box at the same time. You may be able to use a third mini box if the first one in use is being used for a streaming app ie: Netflix or DIsney+.
Be aware the original 1TB (non-UHD) Sky Q box only allows one mini to be in use. To check if you have the non UHD 1TB box check in:-
Home - Settings - System Info - Hardware Version
If it shows as 32Cxxx then you have a non UHD 1TB that only supports 1 active mini box.
All 2TBs and the UHD/HDR 1TB permit two mini boxes. Each mini box which is loaned to you may be subject to a one off upfront charge but you only need one Sky Q monthly Multiscreen subscription.
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Message posted on 20 Jun 2024 08:27 PM
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Re: My extra Sky Q mini box won't work
Great, many thanks
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