Unable to record TNT sport on SkyQ

[MalTk]

Unable to record TNT sport on my SkyQ even though I pay BT for TNT sport on Sky

if i search for UFC on Sky then select the fight i want to record I get press red dot to upgrade and watch or i get you dont have the required subscription to watch if i try to download it? Soooo annoying. 

[MightyQuinn]

Hi @MalTk   Do you have the appropriate extra subscriptions, HD and Second box? TNT Sports on Sky via BT is Main box and SD only by default.

[MalTk]

Hmmm, I have cancelled my Sky HD service so would that prevent me recording TNT as I pay BT £18/ month for it. I can view live channels of TNT on sky but can't download or record?

[MightyQuinn]

Hi @MalTk   It has nothing to do with Sky HD. BT charge extra for TNT HD and to view on Mini boxes (these are included if you subscribe through Sky). Are you trying to record or download without the BT extra subscriptions. Either way, your contract for TNT Sports is with BT, so they need to fix it.

[oj01]

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@MalTk wrote:

Hmmm, I have cancelled my Sky HD service so would that prevent me recording TNT as I pay BT £18/ month for it. I can view live channels of TNT on sky but can't download or record?

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Just to clarify @MalTk, when you say you have canceled your Sky HD service, do you mean you have canceled the HD Add-on or do you mean you have canceled your Sky TV subscription completely?