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Discussion topic: My box keeps freezing

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Benal15
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This message was authored by Benal15 This message was authored by: Benal15

My box keeps freezing

‎10 Jul 2023 04:29 PM - last edited: ‎11 Jul 2023 07:26 AM by Community Manager

Sky box keeps freezing

 

Moderator note: subject of thread updated to better reflect the conversation

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Laing1
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Superuser
This message was authored by Laing1 This message was authored by: Laing1

Re: Maxine Donnelly

‎10 Jul 2023 06:17 PM

Posted by a Superuser, not a Sky employee. Find out more
@Benal15 wrote:

Sky box keeps freezing

@Benal15 Have you tried rebooting your main Q box ie
putting your box into Standby then switching it off at the wall for 30 seconds
switch it back on then follow the on screen instructions


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
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