Discussion topic: My booster boxes are not connecting
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
Message posted on 09 Aug 2023 06:06 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
My booster boxes are not connecting
I have 2 sky boosters between my main sky box & my mini box the boxes have 2 lights on - power & wifi but the connection light in both boxes is off .
I've rebooted , reset everything but nothing is making a difference .
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
All Replies
Message posted on 10 Aug 2023 12:15 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: My booster boxes are not connecting
Hi there @lizgould , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the colourful bubble to start the conversation.
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
Lisa - Sky Tech Team Expert
Message posted on 11 Aug 2023 08:33 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: My booster boxes are not connecting
Thank you but I managed to sort it myself in the end using the wps button to reconnect the box to the first booster then the same again to connect the second one to the first .
this system doesn't really work very well in a big old house like mine though .
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page