09 Aug 2023 06:06 PM
I have 2 sky boosters between my main sky box & my mini box the boxes have 2 lights on - power & wifi but the connection light in both boxes is off .
I've rebooted , reset everything but nothing is making a difference .
10 Aug 2023 12:15 PM
Posted by a Sky employeeHi there @lizgould , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the colourful bubble to start the conversation.
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
11 Aug 2023 08:33 AM
Thank you but I managed to sort it myself in the end using the wps button to reconnect the box to the first booster then the same again to connect the second one to the first .
this system doesn't really work very well in a big old house like mine though .
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