My Tv Guide is showing programmes one hour late for e4 extra, how do i correct this, ive done a rebo

[Aberdare+Man]

My Tv Guide is showing programmes one hour late for e4 extra, how do i correct this, ive done a reboot on Sky Q

[nolte]

Checking this on mine, listing is The Big Bang Theory but it is showing How I met your mother so I think this is a problem for everyone, not just you.

I'd say the problem is on e4 extras end

[Aberdare+Man]

Are these forums monitored by Sky and will they look into the issue?

[nolte]

Best way to get in contact with sky is email viewer relations at viewerR@sky.uk 

This forum is mainly customer to customer service

[nolte]

It would appear to me that e4 extra is right now.

Current episode of the big bang theory matches description (though then again it could be any episode where penny's bad acting career and raj's lack of love are running jokes)

[nolte]

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@nolte wrote:

It would appear to me that e4 extra is right now.

Current episode of the big bang theory matches description (though then again it could be any episode where penny's bad acting career and raj's lack of love are running jokes)

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No, my error. It is still an hour out.

[KevNewMedia]

Hi @Aberdare+Man 

Welcome to the Sky Community, and thank you for highlighting the issue!

Did you manage to email our Viewer Relations Team ViewerR@Sky.UK ?

I've passed the details of this problem to our support teams as well.

[Aberdare+Man]

• No, not contacted them yet, I've been away for the weekend,  I've noticed the problem remains so will email them later tonight, thank you for your help everyone.

[Aberdare+Man · Accepted solution]

After contacting ViewerR@Sky.UK they sent me the reboot which as I said I had already tried, I looked at my schedule an hour later without doing anything and it was all correct, so sky or e4 extra must have done something I guess?

[KevNewMedia]

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@Aberdare+Man wrote:

After contacting ViewerR@Sky.UK they sent me the reboot which as I said I had already tried, I looked at my schedule an hour later without doing anything and it was all correct, so sky or e4 extra must have done something I guess?

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I'm glad it's resolved for you 👍