Discussion topic: My TV channels keep going black screen
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Message posted on 05 Feb 2025 07:10 PM
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My TV channels keep going black screen
My sky was working perfectly and then just yesterday when I turned on the TV any channel I went to would start up and then after 30 seconds or so the screen would go completely blank and this would be happening on a off all evening. I have tried all of the supposed fixes but nothing is working. Even going to the sky technical support could no solve the problem. Won't have a technician to call for nearly 3 weeks. Any one else have the same problem. Do I need a new Sky Q box?
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Message posted on 06 Feb 2025 10:55 AM
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Re: My TV channels keep going black screen
Hi there, @CarD3. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the colourful bubble to start the conversation.
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
Message posted on 08 Feb 2025 02:08 PM
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Re: My TV channels keep going black screen
no one has come back to me so far
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