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Discussion topic: My SkyQ Box has WiFi problems

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This message was authored by bitiratehere This message was authored by: bitiratehere

My SkyQ Box has WiFi problems

I've had this trouble for over 6 months, everything worked fine for the first few years, but lately, my box will not pick up on the Wifi signal. When i switch it to standby and back on it stays for about 30 seconds and then goes, I have tried all the obvious solutions that will no doubt be brought up again. (move your hub closer, switched it on and off, and see if you EVEN have a WiFi signal is the funniest one, sure that will be said) but to no avail. I have tried taking out and reinserting the card, unwired it and put it all back together, cleaning the plug was a joke of a solution one person said to me but did that anyway, i am on Vodafone and my download speed next to the skyQ box is here and thats not even with the 5G which is double, so thats not a problem. so any help please

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This message was authored by Quoman7 This message was authored by: Quoman7

Re: My SkyQ Box has WiFi problems

Posted by a Superuser, not a Sky employee. Find out more

@bitiratehere wrote:

I've had this trouble for over 6 months, everything worked fine for the first few years, but lately, my box will not pick up on the Wifi signal. When i switch it to standby and back on it stays for about 30 seconds and then goes, I have tried all the obvious solutions that will no doubt be brought up again. (move your hub closer, switched it on and off, and see if you EVEN have a WiFi signal is the funniest one, sure that will be said) but to no avail. I have tried taking out and reinserting the card, unwired it and put it all back together, cleaning the plug was a joke of a solution one person said to me but did that anyway, i am on Vodafone and my download speed next to the skyQ box is here and thats not even with the 5G which is double, so thats not a problem. so any help please


Hi @bitiratehere As your router is near the SKYQ main box, have you tried to connect them by ethernet cable?

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