Sky Q
0

Discussion topic: My Sky Q mini box is not working

Reply
Cathrine
What's this?
This message was authored by Cathrine This message was authored by: Cathrine

My Sky Q mini box is not working

‎15 Apr 2024 08:01 PM

My Sky Q mini box is not working 

Report post
Post 1 of 2
165 Views
Reply
0 Likes
Reply

All Replies

Laing1
What's this?
Superuser
This message was authored by Laing1 This message was authored by: Laing1

Re: My Sky Q mini box is not working

‎15 Apr 2024 08:16 PM

Posted by a Superuser, not a Sky employee. Find out more
@Cathrine wrote:

My Sky Q mini box is not working 

@Cathrine Have you tried rebooting your main Q box ie
putting your box into Standby then switching it off at the wall for 30 seconds
switch it back on then follow the on screen instruction

 

then

 

reboot you mini box 


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
Report post
Post 2 of 2
156 Views
Reply
0 Likes
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Search Sky Community

linear-search Created with Sketch. Search

Start a new discussion

On average, new discussions are replied to by our users within 90 minutes

New Discussion