Discussion topic: My Sky Q is not working tried to reboot

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This message was authored by Elaine+cage

The blue q is flashing and the button is on red. I have unplugged but will not reboot

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This message was authored by Lisa-P1987

Hi there, can you try the steps on this link.

Specifically number 4, the recovery process 🙂

https://www.sky.com/help/articles/sky-q-box-wont-turn-on-v2

Thanks

Lisa - Sky Tech Team Expert

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