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Discussion topic: Sky box not loading

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LizW1994
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This message was authored by LizW1994 This message was authored by: LizW1994

Sky box not loading

‎06 Mar 2023 03:30 PM

I am pressing the on button on the remote, the tv is on the correct channel but nothing is loading. 

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Chodley
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Superuser
This message was authored by Chodley This message was authored by: Chodley

Re: Sky box not loading

‎06 Mar 2023 03:46 PM

Posted by a Superuser, not a Sky employee. Find out more

Correct Channel or HDMI input?

 

Is the light on the Q going green?

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Tom-W19
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Re: Sky box not loading

‎07 Mar 2023 10:56 AM

Posted by a Sky employee

Hi LizW1994

 

I have escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the blue bubble to start the conversation.

 

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Thanks
Tom
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Greenfingers001
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Re: Sky box not loading

‎09 Mar 2023 11:03 AM

Posted by a Sky employee

Update – We are still looking to help you. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks 🙂 

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