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Discussion topic: My Sky Q box keeps losing connection

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Markcg
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This message was authored by Markcg This message was authored by: Markcg

My Sky Q box keeps losing connection

‎08 Oct 2023 09:48 PM

My sky q mini box keeps losing connection- it does reconnect after about 20 seconds but it is really annoying 

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Quoman7
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This message was authored by Quoman7 This message was authored by: Quoman7

Re: My Sky Q box keeps losing connection

‎09 Oct 2023 07:30 AM

Posted by a Superuser, not a Sky employee. Find out more
@Markcg wrote:

My sky q mini box keeps losing connection- it does reconnect after about 20 seconds but it is really annoying 

Hi @Markcg Try rebooting your router by removing the power cable for 30 sec then reconnect to reboot, then reboot your main SKYQ box by turning the power off at the socket for 30 sec then turn back on, then do the same with any Mini boxes?

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