0

Discussion topic: My Sky Q box is not working

Reply
Avatar for Higgs26
Level 1 icon
What's this?
This message was authored by: Higgs26

Message posted on ‎21 Jul 2023 12:59 PM

My Sky Q box is not working

My Sky Q box is not working it does not record 

Report post
Post 1 of 4
420 Views
0 Likes
Reply
Reply

All Replies

Avatar for PandJ2020
Level 16 icon
What's this?
Superuser
This message was authored by: PandJ2020

Message posted on ‎21 Jul 2023 01:02 PM

Re: My Sky Q box is not working

Posted by a Superuser, not a Sky employee. Find out more

Tried a reboot?

 

Any error messages?

I am just another Sky customer and my views are my own even if you don't like the answers
Report post
Post 2 of 4
418 Views
0 Likes
Reply
Avatar for lettice
Level 16 icon
What's this?
Superuser
This message was authored by: lettice

Message posted on ‎21 Jul 2023 01:38 PM

Re: My Sky Q box is not working

Posted by a Superuser, not a Sky employee. Find out more

Have a read of this Sky Q help article about fixing problems with recordings;

https://www.sky.com/help/home/sky-tv/sky-tv-q/fixing-sky-q/fixing-recordings-and-downloads/fix-a-pro...

Sky Community Superuser. What is a Superuser? Click here to find out
Sky Stream with two pucks (Former Sky Q and Sky+ customer), Sky Ultrafast + using Sky SR203 hub. Sky Protect kit tester.
My good journey to Sky Stream from Sky Q. Click here to read
Report post
Post 3 of 4
403 Views
0 Likes
Reply
Avatar for EQ1
Level 4 icon
What's this?
This message was authored by: EQ1

Message posted on ‎21 Jul 2023 04:30 PM

Re: My Sky Q box is not working

When I had problem of recording issue we had to reset main box to factory default but lose recordings

this did work but if it does it more often it needs a new box

Report post
Post 4 of 4
376 Views
0 Likes
Reply
Reply