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This discussion topic has been answered Discussion topic: Multi room red light- nothing has worked

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This message was authored by: Deemw17

Multi room red light- nothing has worked

Multi screen not working, have reset it, reset the actual sky box, the network connection. When i turn the unit back on it gives the usual blue screen to press house wheb screen goes blank, i do that abd nothing... black screen and red light on unit


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This message was authored by: oldfella Answer

Re: Multi room red light- nothing has worked

Posted by a Superuser, not a Sky employee. Find out more

@Deemw17 wrote:

Multi screen not working, have reset it, reset the actual sky box, the network connection. When i turn the unit back on it gives the usual blue screen to press house wheb screen goes blank, i do that abd nothing... black screen and red light on unit


Hi @Deemw17 

Have you tried pressing the Standby button (Amber led) on the front of the mini box.
If this turns the mini box on
Try completly resetting your mini Bluetooth remote.
Press and hold 7 & 9 together on the remote until it’s led flashes four times.
Then make sure that you are pointing your remote at the Q box and press 1 & 3 together until the led flashes and follow onscreen instructions to re- pair.

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This message was authored by: oldfella Answer

Re: Multi room red light- nothing has worked

Posted by a Superuser, not a Sky employee. Find out more

@Deemw17 wrote:

Multi screen not working, have reset it, reset the actual sky box, the network connection. When i turn the unit back on it gives the usual blue screen to press house wheb screen goes blank, i do that abd nothing... black screen and red light on unit


Hi @Deemw17 

Have you tried pressing the Standby button (Amber led) on the front of the mini box.
If this turns the mini box on
Try completly resetting your mini Bluetooth remote.
Press and hold 7 & 9 together on the remote until it’s led flashes four times.
Then make sure that you are pointing your remote at the Q box and press 1 & 3 together until the led flashes and follow onscreen instructions to re- pair.

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This message was authored by: NeilT27

Re: Multi room red light- nothing has worked

@oldfella 

 

Thank you so much.

 

Re-pairing sorted the issue.

 

 

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