2

Discussion topic: Multi room device frozen with error code MR108 also now handset will not do anything this problem oc

Reply
This message was authored by Barry591 This message was authored by: Barry591

Multi room device frozen with error code MR108 also now handset will not do anything this problem oc

Multiroom device frozen with error code MR 108 now handset will not work either searches for internet but states problem activating your Sky mini box


Best Answers
This message was authored by Laing1 This message was authored by: Laing1 Answer

Re: Multi room device frozen with error code MR108 also now handset will not do anything this proble

Posted by a Superuser, not a Sky employee. Find out more

@Barry591 wrote:

Multiroom device frozen with error code MR 108 now handset will not work either searches for internet but states problem activating your Sky mini box


@Barry591 Have you tried rebooting your main Q box ie
putting your box into Standby then switching it off at the wall for 30 seconds
switch it back on then follow the on screen instructions

then 

reboot your mini box

then

Try resetting your remote.
Press the buttons 7 & 9 together on the remote until it’s led flashes four times.
Then press 1 & 3 together until the led flashes twice then follow onscreen instructions to repair the remote.


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile

View this Answer within the discussion

Reply

All Replies

This message was authored by Laing1 This message was authored by: Laing1 Answer

Re: Multi room device frozen with error code MR108 also now handset will not do anything this proble

Posted by a Superuser, not a Sky employee. Find out more

@Barry591 wrote:

Multiroom device frozen with error code MR 108 now handset will not work either searches for internet but states problem activating your Sky mini box


@Barry591 Have you tried rebooting your main Q box ie
putting your box into Standby then switching it off at the wall for 30 seconds
switch it back on then follow the on screen instructions

then 

reboot your mini box

then

Try resetting your remote.
Press the buttons 7 & 9 together on the remote until it’s led flashes four times.
Then press 1 & 3 together until the led flashes twice then follow onscreen instructions to repair the remote.


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
Barry591
Topic Author
This message was authored by Barry591 This message was authored by: Barry591

Re: Multi room device frozen with error code MR108 also now handset will not do anything this proble

Thank you Laing all working now wasn't sure about remote but it worked thanks again

@Laing1 

Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 90 minutes

New Discussion