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Discussion topic: Green Screen of Death?

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This message was authored by BJR2 This message was authored by: BJR2

Green Screen of Death?

Hi, my sky Q box is throwing up a green screen, (top half with a white dotted X and bottom half with horizontal lines). I've tried a reset, a cable change, input changes and offering gifts to the sky gods. Nothing is working yet and the football is on in 90 mins! I do have audio coming through though. Any top tips? 

Thanks in advance.

 

Ben

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This message was authored by oldfella This message was authored by: oldfella

Re: Green Screen of Death?

Posted by a Superuser, not a Sky employee. Find out more

@BJR2 wrote:

Hi, my sky Q box is throwing up a green screen, (top half with a white dotted X and bottom half with horizontal lines). I've tried a reset, a cable change, input changes and offering gifts to the sky gods. Nothing is working yet and the football is on in 90 mins! I do have audio coming through though. Any top tips? 

Thanks in advance.

Ben


Mm doesn't look good @BJR2 

All I can suggest is First make sure that the TV is switched on and is switched to the HDMI input to which the Q box is connected.
Then with the Q box switched on with green led illuminated
Press
Home 1 0 8 0 Home
on the Q box remote control.

This will change the Q box to standard resolution which will work for all TV’s.

 

Failing this I assume you have no terrestrial aerial on you TV to watch the footy☹️

 

One other thought come to mind ; try rebooting the Television.

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