10 Jul 2024 06:34 PM
Hi, my sky Q box is throwing up a green screen, (top half with a white dotted X and bottom half with horizontal lines). I've tried a reset, a cable change, input changes and offering gifts to the sky gods. Nothing is working yet and the football is on in 90 mins! I do have audio coming through though. Any top tips?
Thanks in advance.
Ben
10 Jul 2024 07:26 PM - last edited: 10 Jul 2024 07:28 PM
Posted by a Superuser, not a Sky employee. Find out more
@BJR2 wrote:
Hi, my sky Q box is throwing up a green screen, (top half with a white dotted X and bottom half with horizontal lines). I've tried a reset, a cable change, input changes and offering gifts to the sky gods. Nothing is working yet and the football is on in 90 mins! I do have audio coming through though. Any top tips?
Thanks in advance.
Ben
Mm doesn't look good @BJR2
All I can suggest is First make sure that the TV is switched on and is switched to the HDMI input to which the Q box is connected.
Then with the Q box switched on with green led illuminated
Press
Home 1 0 8 0 Home
on the Q box remote control.
This will change the Q box to standard resolution which will work for all TV’s.
Failing this I assume you have no terrestrial aerial on you TV to watch the footy☹️
One other thought come to mind ; try rebooting the Television.
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