25 Oct 2023 03:10 PM
Unable to connect the mini multi room box to the main sky q box, have tried connecting the usual way, and turned everything off at the plug and repeated, still not working.
25 Oct 2023 04:32 PM
Posted by a Superuser, not a Sky employee. Find out more
@Susan30 wrote:
Unable to connect the mini multi room box to the main sky q box, have tried connecting the usual way, and turned everything off at the plug and repeated, still not working.
Hi @Susan30
What do you mean by the usual way ?
After rebooting both Q boxes did you try a Network reset on the mini exactly as follows:-
Network Reset found in mini box Home - Settings - Setup - Network.
Highlight Status and then select Reset on the right hand side. Follow instructions to connect by WPS to your main q box/
You will be asked to press the WPS button on the main Q box. (Not on the box as the Network reset will start the mini box WPS automatically).
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