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Discussion topic: Mulitscreen

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This message was authored by Emzickles This message was authored by: Emzickles

Mulitscreen

My sky a box in my bedroom always disconnects for my main sky a box. Every night I have to reset my sky box in my bedroom. Reconnect it to the main box and then my internet. Getting a bit of a joke now. Really not worth paying for. Stresses me out every single night. 

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This message was authored by oldfella This message was authored by: oldfella

Re: Mulitscreen

Posted by a Superuser, not a Sky employee. Find out more

@Emzickles wrote:

My sky a box in my bedroom always disconnects for my main sky a box. Every night I have to reset my sky box in my bedroom. Reconnect it to the main box and then my internet. Getting a bit of a joke now. Really not worth paying for. Stresses me out every single night. 


Hi @Emzickles 

Assume you are putting your Q boxes into standby when not in use and not switching them completely off at the mains.

Also check that they are both in the same Standby setting.

https://www.sky.com/help/articles/using-the-standby-settings 

Emzickles
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This message was authored by Emzickles This message was authored by: Emzickles

Re: Mulitscreen

My main one goes on stand by. Always has. Used to work fine then all of a sudden just disconnects. Have to keep going downstairs to press the button on my other sky box at least 2-3 times before it reconnects. 

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