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Discussion topic: There is a technical fault so no sky tv for 2 days.

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This message was authored by DameDeels This message was authored by: DameDeels

There is a technical fault so no sky tv for 2 days.

Sky q mini hasn't worked for the past 2 days. Just a constant blue screen with "there is a technical fault with this channel. Please try again later." Written 

Seems to be all channels including audio. Am connected to network hub is all fine just getting no TV. Any ideas 

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This message was authored by Annie+UK This message was authored by: Annie+UK

Re: There is a technical fault so no sky tv for 2 days.

Posted by a Superuser, not a Sky employee. Find out more

What are your Signal Strengths/Qualities? Take a look at the link below:

See question Q11 in my Sky Plus F⋅A⋅Q
I am Neurodivergent Sky+HD  LG NanoCell TV  Xbox
My F•A•Qs: Sky GlassSky StreamSky GoSky Plus
DameDeels
Topic Author
This message was authored by DameDeels This message was authored by: DameDeels

Re: There is a technical fault so no sky tv for 2 days.

Which button is the services button?

This message was authored by Annie+UK This message was authored by: Annie+UK

Re: There is a technical fault so no sky tv for 2 days.

Posted by a Superuser, not a Sky employee. Find out more

You've posted in the Sky+ forum but if you don't know where the Services button is then it sounds like you have posted to the wrong forum 😞

I am Neurodivergent Sky+HD  LG NanoCell TV  Xbox
My F•A•Qs: Sky GlassSky StreamSky GoSky Plus
DameDeels
Topic Author
This message was authored by DameDeels This message was authored by: DameDeels

Re: There is a technical fault so no sky tv for 2 days.

Sounds about right. Thanks for trying Annie 😊

This message was authored by Annie+UK This message was authored by: Annie+UK

Re: There is a technical fault so no sky tv for 2 days.

Posted by a Superuser, not a Sky employee. Find out more

Which Sky System do you have?

 

1. Sky Plus (Sky Plus Forum)
2. Sky Q (Sky Q Forum)
3. Sky Glass/Sky Streaming Puck (Sky Glass Forum)
I am Neurodivergent Sky+HD  LG NanoCell TV  Xbox
My F•A•Qs: Sky GlassSky StreamSky GoSky Plus
DameDeels
Topic Author
This message was authored by DameDeels This message was authored by: DameDeels

Re: There is a technical fault so no sky tv for 2 days.

I've a sky q mini. The main box is being odd intermittently but the mini is just not doing anything at all.

This message was authored by oldfella This message was authored by: oldfella

Re: Theres a technical fault with this channel

Posted by a Superuser, not a Sky employee. Find out more

@DameDeels wrote:

Sky q mini hasn't worked for the past 2 days. Just a constant blue screen with "there is a technical fault with this channel. Please try again later." Written 

 

Seems to be all channels including audio, but can connect to Netflix ans Spotify etc fine.

Am connected to network hub is all fine just getting no TV. Any ideas??


Hi @DameDeels 

Work through the following link.
https://www.sky.com/help/articles/there-is-a-technical-fault-with-this-channel

This message was authored by GD1 This message was authored by: GD1

Re: There is a technical fault so no sky tv for 2 days.

Posted by a Superuser, not a Sky employee. Find out more

@DameDeels  Your post has been moved to the Sky Q forum as you have Sky Q. Your duplicate thread has been removed and the reply posted to that thread moved here.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, VM 1 Gig Broadband, Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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