Mr104 still issue no mini box working

[Fugi34]

Since the sky mini outage over the weekend I still can not get the mini box to work. Tried updating, rebooting everything. Sky q box was dropping signal on and off but is ok if I  switch sky q mini off. As soon as I switch the mini box on the sky q looses connection. I work till 7 pm most night so not able to call help desk this is night 3 of completely waisting my time. It was working perfect for years before the outage this weekend.

[Lisa-P1987]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147