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Discussion topic: Mr
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This message was authored by: Colin165
Message posted on ‎21 Jan 2025 10:43 PM
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Mr
There's something wrong with my sky box it's not coming on
your since Colin
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This message was authored by: Chodley
Posted by a Superuser, not a Sky employee.
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Message posted on ‎21 Jan 2025 10:54 PM
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Re: Mr
What happens if you power it off at the wall and back on?
This message was authored by: lettice
Posted by a Superuser, not a Sky employee.
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Message posted on ‎22 Jan 2025 05:31 AM
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Re: Mr
Firstly, try a restart of your Sky Q box;
- Press standby on your Sky Q remote, then switch off or unplug your box at the mains.
- Check there are no lights on the front panel of your Sky Q box and all cables are securely connected.
- Plug in and switch your Sky Q box back on at the mains.
- Wait for the on-screen instructions to disappear then press Home on your Sky Q remote. Some features may take up to 5 minutes to return.
If that does not help, try the recovery procedure as detailed in this Sky help article;
Sky Community Superuser. What is a Superuser? Click here to find out
Sky Stream with two pucks (Former Sky Q and Sky+ customer), Sky Ultrafast + using Sky SR203 hub. Sky Protect kit tester.
My good journey to Sky Stream from Sky Q. Click here to read
Sky Stream with two pucks (Former Sky Q and Sky+ customer), Sky Ultrafast + using Sky SR203 hub. Sky Protect kit tester.
My good journey to Sky Stream from Sky Q. Click here to read
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