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Discussion topic: Mr
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This message was authored by: Colin165
Message posted on 21 Jan 2025 10:43 PM
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Mr
There's something wrong with my sky box it's not coming on
your since Colin
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This message was authored by: Chodley
Posted by a Superuser, not a Sky employee.
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Message posted on 21 Jan 2025 10:54 PM
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Re: Mr
What happens if you power it off at the wall and back on?
This message was authored by: lettice
Posted by a Superuser, not a Sky employee.
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Message posted on 22 Jan 2025 05:31 AM
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Re: Mr
Firstly, try a restart of your Sky Q box;
- Press standby on your Sky Q remote, then switch off or unplug your box at the mains.
- Check there are no lights on the front panel of your Sky Q box and all cables are securely connected.
- Plug in and switch your Sky Q box back on at the mains.
- Wait for the on-screen instructions to disappear then press Home on your Sky Q remote. Some features may take up to 5 minutes to return.
If that does not help, try the recovery procedure as detailed in this Sky help article;
Sky Community Superuser. What is a Superuser? Click here to find out
Sky Stream with two pucks (former Sky Q and Sky+ customer).
Sky Ultrafast + using Sky SR203 hub. Sky Mobile unlimited data. Sky Protect smart tech kit tester.
My good journey to Sky Stream from Sky Q. Click here to read
Sky Stream with two pucks (former Sky Q and Sky+ customer).
Sky Ultrafast + using Sky SR203 hub. Sky Mobile unlimited data. Sky Protect smart tech kit tester.
My good journey to Sky Stream from Sky Q. Click here to read
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