Mr Aiden Sefton

[Aidensefton26]

I have a network connection issue on my sky Q box, satellite signal is good but I have no network connection. 

my WiFi seems good as my connected devices are all working as they should, but I can't access any apps on my sky Q box but to the network connection issue. 

[LJB-C]

Hi there @Aidensefton26, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141