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Discussion topic: Moving house - confusing sockets!

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This message was authored by: Fiona86

Moving house - confusing sockets!

Hello hoping someone may be able to help me!

 

I am moving house and after much googling I now know I have the following two sockets on the wall, and I'm confused as to how to connect to the tv/Sky Q box:

 

1) single coaxial socket 

2) double f-type coaxial socket (I think) 

 

There are no cables at the new place and I cannot disconnect them from my current home as they are fed through the wall. Do I just need to buy new cables and if so could someone please advise what I should buy and how I use these sockets?! They are also not located right next to each other, but within a metre or so. 

Many thanks in advance!

 

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This message was authored by: Daniel0210

Re: Moving house - confusing sockets!

Posted by a Superuser, not a Sky employee. Find out more

@Fiona86 

You need to book a Home Move through Sky

https://www.sky.com/help/articles/home-move-start 


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This message was authored by: Fiona86

Re: Moving house - confusing sockets!

Thanks for replying 😊 I have already informed Sky of the move and have an engineer booked to come out in a week or so, but they'd mentioned to go ahead and try to plug it all in beforehand, and if it works I wouldn't need the engineer. 

This message was authored by: Chodley

Re: Moving house - confusing sockets!

Posted by a Superuser, not a Sky employee. Find out more

@Fiona86 wrote:

Thanks for replying 😊 I have already informed Sky of the move and have an engineer booked to come out in a week or so, but they'd mentioned to go ahead and try to plug it all in beforehand, and if it works I wouldn't need the engineer. 


It will only work if the existing system was skyQ and not HD

 

but almost certain the double F-type is the sky feed and the other one is the terrestrial aerial. You can buy twin coax with f-plugs attached. Be careful, they have delicate centre pins that are easily bent.

This message was authored by: Mark39

Re: Moving house - confusing sockets!

Posted by a Superuser, not a Sky employee. Find out more

@Fiona86 you can buy flyleads to connect between the wall socket and your Sky box, such as this.

 

You'll need two flyleads of suitable length.

This message was authored by: nigea99

Re: Moving house - confusing sockets!

Posted by a Superuser, not a Sky employee. Find out more

@Fiona86 

 

Is the property a new build ?

 

Does it have a dish or do you know if it is fed from a communal feed. 

 

If it does not have a dish and not fed from a communal system then there is a possibility that it is wired ready for a dish but you will need to find out where the cable is at the end for the dish - sometimes builders leave these in lofts that the engineers may not access.

 

It is best to find out what you can before an engineer arrives

 

If it is fed by  a communal system then your box will need to have a setting changed. - which we can advise on if you need to do this.

 

If there is neither a dish nor fed by a communal system then it is pointless getting leads before an engineer arrives

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